{"id":3197,"date":"2018-04-11T13:39:02","date_gmt":"2018-04-11T17:39:02","guid":{"rendered":"https:\/\/volareproducts.com\/blog\/?p=3197"},"modified":"2018-04-11T13:39:02","modified_gmt":"2018-04-11T17:39:02","slug":"a-story-of-woe-postage","status":"publish","type":"post","link":"https:\/\/volareproducts.com\/new2024\/a-story-of-woe-postage\/","title":{"rendered":"A Story of Woe &#8211; Postage"},"content":{"rendered":"<p>I often feel guilty about the rates I charge for postage.\u00a0 Often I don&#8217;t worry about it, but sometimes it is called to my attention, often by customers or potential customers.\u00a0 Here are two tales of my misery for you to consider.<\/p>\n<p>One day, I got a call from a potential customer from California.\u00a0 He asked about a small item or two that I offered and asked what the postage would be.\u00a0 I replied that I ship USPS Priority and I charge a flat rate and that rate to California is $9.<\/p>\n<p>(Note: a peek behind the robes &#8211; I use USPS Priority because the boxes are free.\u00a0 Almost all of my shipping can be accomplished by utilizing these free boxes.\u00a0 I also use leftover free newspaper for packing material.\u00a0 I try to keep all my prices reasonable and low cost of supplies helps me to do that.\u00a0 Back to the story&#8230;)<\/p>\n<p>He was shocked.\u00a0 &#8220;well, I can ship things east for about 3 and a half bucks!&#8221;\u00a0 &#8220;Yes, but I ship Priority and charge a flat rate.\u00a0 If you buy those two small items or a pound of rubber, it will cost you $9.\u00a0 You might pay more today and you might get a bargain next time.&#8221;\u00a0 He would not be soothed.\u00a0 He retorted &#8220;That&#8217;s ridiculous! You just lost a $300 order!&#8221; and slammed down the phone.\u00a0\u00a0 Well, buddy, you didn&#8217;t say you had a $300 order, but if you had, it would have shipped for $9.\u00a0 That was earlier this year.<\/p>\n<p>The second story &#8211; I guess this happened this week.\u00a0 Today, I got sucked down the internet rabbit hole.\u00a0 I almost never go to the RCGroups site &#8211; why should I?\u00a0 Well, it turns out they DO have a Free Flight section.\u00a0 I was scanning through the subject titles on this FF Forum and saw one &#8220;Finally Found Some Rubber&#8221;.\u00a0 Being a distributor of rubber for Free Flight models, I thought I would take a peek.<\/p>\n<p>I will copy the person&#8217;s entire post here; I don&#8217;t want to misquote or spin this.\u00a0 But I do know I risk the wrath of customers everywhere sharing this, maybe they feel the same way:<\/p>\n<p>&#8220;<strong><em>Finally got some decent rubber and need to get my sparky in the air so checked out 2 known FF outfits wanting to buy some come to find out the postage was as much as the item I was wanting. postage rates are bad enuff these days then individuals wanting the rediculas amount for mailing is insult to injury<\/em><\/strong> <img decoding=\"async\" class=\"inlineimg\" title=\"Roll Eyes (Sarcastic)\" src=\"https:\/\/static.rcgroups.net\/forums\/images\/smilies\/rolleyes.gif\" alt=\"\" border=\"0\" \/><\/p>\n<p><strong><em> But did locate an outfit on ebay for a very reasonable price that wont rape ya on postage, so finally have some on the way<\/em><\/strong> <img decoding=\"async\" class=\"inlineimg\" title=\"Cool\" src=\"https:\/\/static.rcgroups.net\/forums\/images\/smilies\/cool.gif\" alt=\"\" border=\"0\" \/>&#8221;\u00a0 (pasted just as posted: typos, smilies and all)\u00a0 (maybe that is why I never go to RCGroups!)<\/p>\n<p>More internal operating details for you to consider, especially if you are thinking of starting a mail order business (that doesn&#8217;t include brides).\u00a0 I subscribe to a postage service, so I get a better price than I can get through the post office.\u00a0 Even with the reduced rate, the postage you pay me is just barely enough to cover the cost of postage.\u00a0 You might expect that you should pay exactly what postage costs me.\u00a0 I could do that, but it would involve weighing each item I sell and annotating its weight in my online store &#8211; and I have roughly 400-500 products in my store at any given time.\u00a0 So flat rate saves me more time.<\/p>\n<p>The average postal charge to me for an order is something like $1-$2 under what I charge you.\u00a0 Maybe you think that is unfair, but maybe you don&#8217;t understand.\u00a0 The least I get charged is just under $7 for a shipment to Michigan or Ohio (where I only charge $7.50).\u00a0 I have justified it to myself that that 50 cents or $1 or maybe $2 overcharge covers two things &#8211; my time and the charge for heavier packages.<\/p>\n<p>My time.\u00a0 If I were to hire you to pack my orders, what wage would you expect me to pay you &#8211; $1 or $2 a box?\u00a0 Hmmm&#8230;. probably not.\u00a0 Oh and if you pack up a heavier package, maybe that excess cost comes out of your pay?<\/p>\n<p>Heavy packages.\u00a0 Did you the Post Office forces Priority Mail on packages over 1 pound?\u00a0 At least that is what I see in my postal service.\u00a0 Did you know that a package over 1 pound shipped to California costs me about $10.50 to ship?\u00a0 And yet, I still only charge you Cali-customers $9.<\/p>\n<p>So heavy packages cost me money, but it is balanced out by the lighter packages that I ship (and I guess my time is free).<\/p>\n<p>As a customer, you get to feel &#8220;raped&#8221; every time you place an online order.\u00a0 Me?\u00a0 I feel like I am forced to abuse my customers several times a day.\u00a0 But I cannot change it and still provide a service to you.\u00a0 So I have to swallow my guilt and click the &#8220;buy more postage?&#8221; button.<\/p>\n<p>I do appreciate every one of my customers that have never even thought to mention the cost of shipping.\u00a0 It&#8217;s a bitter pill for both of us and as long as we understand that the &#8220;rediculas amount for mailing&#8221; is by far one of the cheapest forms of door-to-door delivery, then the happier we will be.<\/p>\n<p>P.S.\u00a0 the hardest packages for me to fill are the &#8220;1 pound of rubber plus two sheets of tissue&#8221; orders.\u00a0 Think about how you might pack those up so the heavy rubber doesn&#8217;t smash the delicate tissue&#8230;ugh&#8230;<\/p>\n<p>P.P.S.\u00a0 I am VERY close to releasing one, Two, maybe even THREE new short kits!\u00a0 That is in addition to the one I already put in the store, but never announced!<\/p>\n<p>P.P.P.S.\u00a0 There was snow in the air again this morning &#8211; will it ever warm up?<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I often feel guilty about the rates I charge for postage.\u00a0 Often I don&#8217;t worry about it, but sometimes it is called to my attention, often by customers or potential customers.\u00a0 Here are two tales of my misery for you &hellip; <a href=\"https:\/\/volareproducts.com\/new2024\/a-story-of-woe-postage\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,1],"tags":[],"class_list":["post-3197","post","type-post","status-publish","format-standard","hentry","category-customers","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/volareproducts.com\/new2024\/wp-json\/wp\/v2\/posts\/3197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/volareproducts.com\/new2024\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/volareproducts.com\/new2024\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/volareproducts.com\/new2024\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/volareproducts.com\/new2024\/wp-json\/wp\/v2\/comments?post=3197"}],"version-history":[{"count":0,"href":"https:\/\/volareproducts.com\/new2024\/wp-json\/wp\/v2\/posts\/3197\/revisions"}],"wp:attachment":[{"href":"https:\/\/volareproducts.com\/new2024\/wp-json\/wp\/v2\/media?parent=3197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/volareproducts.com\/new2024\/wp-json\/wp\/v2\/categories?post=3197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/volareproducts.com\/new2024\/wp-json\/wp\/v2\/tags?post=3197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}